AN AQUA TEAM MEMBER IS AVAILABLE 24 HOURS PER DAY, 7 DAYS PER WEEK

FAQ

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Frequently Asked Questions

If you have additional questions and/or would like to learn more about in-home care options, please call 772.577.7521. An Aqua team member is available 24 hours per day, 7 days per week.

Medicare does not pay for long term care or in-home care provided on an hourly basis.  Medicare covers intermittent skilled nursing and therapy visits (physical, occupational, and/or speech therapy).  Aqua Home Care is not a Medicare or Medicaid certified provider. 

Yes, we work with all Long Term Care Insurance companies.  Aqua Home Care assists clients and family members throughout the entire Long Term Care (LTC) claims process. This includes checking policy benefits, submitting care logs, invoices and other required documentation to help expedite reimbursement for services.

Private pay options include:  ACH Automatic Debit, Credit Card, or via Check.  Other sources include: Long Term Care Insurance, Veteran Benefits, Workers Compensation 

Yes, Aqua Home Care is a Florida licensed Nurse Registry and is bonded and insured.  Additionally, referred care providers carry individual professional liability policies and must meet all credentialing requirements set forth by the state.

Yes, all care providers must pass a Level 2 Background Screening (requires fingerprinting).  Aqua Home Care ensures care providers have met all state requirements prior to being registered and referred to clients. Once registered, they must maintain all credentials in order to remain active with the Nurse Registry.

We often provide services on short notice, typically within a few hours.  1+ days notice is preferred whenever possible to ensure the best possible care provider match.    

Yes, services can be provided in all healthcare settings, up to 24 hours per day.  Care arrangements can be made the same day, generally within a few hours.  Common 1-on-1 services provided in the facility setting include: companionship, supervision, fall prevention, personal care and bedside assistance.  These services are often provided when clients require supervision due to disorientation and/or cognitive impairment.

AN AQUA TEAM MEMBER IS AVAILABLE 24 HOURS PER DAY, 7 DAYS PER WEEK