AN AQUA TEAM MEMBER IS AVAILABLE 24 HOURS PER DAY, 7 DAYS PER WEEK

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FAQ's | Aqua Home Care

FAQ’s (Frequently Asked Questions)

Aqua Home Care nurse on a home visit with senior man answering some FAQ's

Medicare does not pay for long term care or in-home care provided on an hourly basis.  Medicare covers intermittent skilled nursing and therapy visits (physical, occupational, and/or speech therapy).  Aqua Home Care is not a Medicare or Medicaid certified provider. 

Yes, we work with all Long Term Care Insurance companies. Aqua Home Care assists clients and family members throughout the entire Long Term Care (LTC) claims process. This includes checking policy benefits, submitting care logs, invoices and other required documentation to help expedite reimbursement for services.

Private pay options include:  ACH Automatic Debit, Credit Card, or via Check.  Other sources include: Long Term Care Insurance, Veteran Benefits, Workers Compensation 

Yes, Aqua Home Care is a Florida licensed Nurse Registry and is bonded and insured. Additionally, referred care providers carry individual professional liability policies and must meet all credentialing requirements set forth by the state.

Yes, all care providers must pass a Level 2 Background Screening (requires fingerprinting). Aqua Home Care ensures care providers have met all state requirements prior to being registered and referred to clients. Once registered, they must maintain all credentials in order to remain active with the Nurse Registry.

We often provide services on short notice, typically within a few hours.  1+ days notice is preferred whenever possible to ensure the best possible care provider match.    

Yes, services can be provided in all healthcare settings, up to 24 hours per day.  Care arrangements can be made the same day, generally within a few hours.  Common 1-on-1 services provided in the facility setting include: companionship, supervision, fall prevention, personal care and bedside assistance.  These services are often provided when clients require supervision due to disorientation and/or cognitive impairment.

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Testimonials
Patty Hall
5/5
The Villages
Dawn did a great job helping us with this home care. She was always available when you needed anything. I would use this service
Cathy Swerdlow
5/5
Orlando
I knew my family was in good hands with Aqua Home Care.
Pamela Stevens
5/5
Miami
My mother has been a client with Aquacare for several years. She has been given the highest standard of care every day. Carmen Ryan,
Rusti Berent
5/5
Vero Beach
Thank you to this remarkable agency, Aqua Home Care. The staff, caregivers and the safe services they always provide and especially now with COVID-19!
Michele Goldman
5/5
Jupiter
Aqua Home Care has staff that is so kind and understanding. I am so grateful for this company.
Dottie Russell
5/5
The Villages
We had a wonderful care giver his name was Bryan. He has great with my partner. He was a very hard worker. Bob in
Aqua Home Care Icon for Companion Care and care providers, Call for a Free Consultation, or read our Health Care Blog
Compassionate Care
Aqua Home Care Icon for Alzheimer's & Dementia Care
Alzheimer's & Dementia Care
Aqua Home Care Icon for 1-On-1 Care In Facilities
1-On-1 Care In Facilities
Aqua Home Care Icon for Companion Care and care providers, Call for a Free Consultation, or read our Health Care Blog
Compassionate Care
Aqua Home Care Icon for Alzheimer's & Dementia Care
Alzheimer's & Dementia Care
Aqua Home Care Icon for 1-On-1 Care In Facilities
1-On-1 Care In Facilities
Aqua Home Care Icon for Post Hospitalization / Post Surgical
Post Hospitalization / Post Surgical
Aqua Home Care Icon for Live-In & 24 Hour Care
Live-In & 24 Hour Care
Aqua Home Care Icon for Personal Care / ADL's
Personal Care / ADL's
Aqua Home Care Icon for Post Hospitalization / Post Surgical
Post Hospitalization / Post Surgical
Aqua Home Care Icon for Live-In & 24 Hour Care
Live-In & 24 Hour Care
Aqua Home Care Icon for Personal Care / ADL's
Personal Care / ADL's

An Aqua Homecare Team Member is available 24 hours per day, 7 days per week.